Privacy Policy

Privacy Policy for Concert Collective

Last Updated: February 1st, 2025

At Concert Collective, we respect your privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our products or services, or engage with us on social media. It also outlines your rights concerning the information we collect.

Please read this Privacy Policy carefully. We may update it periodically, and by continuing to use our website after the "Last Updated" date, you agree to the updated terms. We encourage you to review this Privacy Policy regularly when using our website or interacting with us on social media.

Information We Collect

We collect various types of information when you visit our website, make purchases, or interact with us. By accepting this Privacy Policy, you consent to the collection, use, and processing of the data described below, as well as the sharing of that data with third-party processors.

1. Personal Data

This includes information that specifically identifies you, such as your name, shipping address, email address, telephone number, or demographic details. You provide this information voluntarily by registering or making purchases on our website, responding to surveys, or engaging with us in other ways.

2. Derivative Data

Our servers automatically collect data such as your IP address, browser type, and pages you access on our website. This also includes data collected through cookies, log files, and other tracking technologies.

3. Financial Data

We collect payment information (such as credit card or bank details) when you make a purchase on our website. Most financial data is handled by third-party processors (e.g., PayPal, Stripe), and you should review their privacy policies for more information.

4. Social Networking Data

We may access information from social networking sites, such as your username, profile picture, or other publicly available details. You can control what information is shared by adjusting your privacy settings on those platforms.

5. Mobile Device Data

If you access our website via a mobile device, we may collect information about your device, such as its ID, model, manufacturer, and location.

6. Other Data

We may collect additional data if you voluntarily participate in surveys, contests, or giveaways.

How We Use Your Information

Your data helps us provide our services, fulfill our obligations, customize your experience, and improve our offerings. Specifically, we may use your data to:

  1. Create and manage your account;

  2. Deliver products or services you purchase;

  3. Communicate with you via email, social media, or other channels;

  4. Process payments or refunds;

  5. Provide updates on new products or services;

  6. Send newsletters or marketing materials;

  7. Personalize your interaction with our website;

  8. Analyze trends and improve our website;

  9. Administer surveys, contests, or giveaways.

Legal Grounds for Using Your Data

We process your data based on the following:

  • Legitimate Business Interests: To provide and improve our services.

  • Performance of a Contract: To fulfill our contractual obligations to you.

  • Consent: Based on your explicit consent, which you can withdraw at any time.

  • Legal Compliance: To comply with legal obligations.

Sharing Your Information

We may share your data with third parties to assist with payment processing, website hosting, email communications, and marketing efforts. These third-party processors are required to protect your information and can only use it as needed to provide services to us.

Third-Party Marketing

We may work with third-party advertisers to display relevant ads on our website and social media platforms. They may collect data through cookies or other tracking technologies.

By Law

We may disclose your data as required by law, or in response to legal processes, such as subpoenas, or to protect our rights and property.

Business Transfers

In the event of a merger, acquisition, or business transfer, your data may be shared or transferred to the new entity.

Tracking Technologies

We use cookies, log files, pixel tags, and similar technologies to collect information about your interaction with our website. These technologies help us improve your user experience and provide personalized content or advertising.

Website Analytics

We may partner with third-party analytics services like Google Analytics to analyze user behavior on our site. These services use cookies to collect data about how visitors interact with our website.

Security

We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

  • Access the personal information we have about you.

  • Correct any inaccurate information.

  • Request the deletion of your data.

  • Withdraw consent for us to use your data.

  • Object to how your data is processed.

To exercise these rights, please contact us at [email address].

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Concert Collective
Email: [email protected] 

Thank you for trusting Concert Collective!